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1. Information Notice pursuant to Art. 13 of the General Data Protection Regulation (GDPR)
I Processing Controller
The processing controllers of data collected via this Website are Diana s.r.l. based in via San Daniele, 137/139 - 35038 Torreglia (PD) Italy (hereafter known as “Diana”) and Bugatti International S.A. (hereafter known as “Bugatti Lifestyle”)based in Gustav Hertz Strasse 2, 38448 Wolfsburg, Germany; The controllers decide in agreement upon the processing purposes; Diana establishes, even autonomously, the processing methods and security procedures to be applied in order to guarantee the confidentiality, integrity and availability of the data.
II Optional or Mandatory Nature of Data Provision
The provision by users to Diana of personal data requested via the Website on the various occasions of collection may be mandatory, to pursue the purposes identified in the information notice, or optional. The mandatory or optional nature of the provision is specified each time - with reference to the individual information requested - upon each individual data collection. Any refusal to communicate data marked as mandatory makes it impossible to pursue the main purpose of the specific collection. The provision to Diana of additional data, not marked as mandatory, is, on the other hand, optional and does not involve any consequence.
You may assert your rights below against Bugatti Lifestyle at any time upon a free-of-charge basis. For further information concerning the exercise of your rights, please see section G.
Right of Access by the Data Subject: You shall have the right to receive information from us regarding the processing of your personal data.
Right to Rectification: You shall have the right to demand that we correct your personal data which are incorrect and/or incomplete.
Right to Erasure: You shall have the right, in the event that the requirements specified in Art. 17 of the GDPR have been met, to demand the deletion of your data. Thus, in accordance with this Article 17, for example, you may demand the deletion of your data insofar as these data are no longer required for the purposes for which they were collected. Furthermore, you may demand the deletion of these data if we process your data based upon the consent which you have granted and you then withdraw this consent.
Right to Restriction of Processing:
You shall have the right to demand the restriction of the processing of your data if the requirements specified in Art. 18 of the GDPR have been fulfilled. This is, for example, the case if you dispute the correctness of your data. For the duration of the verification of the correctness of the data, you may demand the restriction of the processing.
Right to Object:
Insofar as the processing is [undertaken] based upon an overriding interest or your data are used for the purposes of direct advertising, you shall have the right to object to the processing of your data. An objection shall be permissible (sic!) if the processing either is carried out in the public interest or in the exercising of official authority or owing to a justified interest of BUGATTI LIFESTYLE or of a third party. In the event that you object, we request that you state your reasons to us regarding why you are objecting to the data processing. In addition, you shall have the right to object to the data processing for the purposes of direct advertising. This shall also be valid for profiling insofar as this is undertaken in conjunction with the direct advertising.
Right to Data Portability:
Insofar as the data processing is undertaken based upon a consent or a fulfilment of a contractual agreement and this is also undertaken while using an automated processing system, you shall have the right to receive your data in a structured, commonplace and machine-readable format and to transfer these data to another data processing service provider.
Right of Revocation:
Insofar as the data processing is undertaken based upon a consent, you shall have the right to withdraw your consent for the data processing, with effectiveness for the future, at any time and upon a free-of-charge basis, by using the following address: email@example.com or by sending an appropriate written request to Diana by recorded delivery letter, which will be promptly dealt with.
Right to Complain:
You shall also have the right to complain to a government supervisory authority regarding our processing of your data.
2. Type of Data Being Collected
In principle, you can visit the Bugatti Lifestyle website without disclosing to us who you are. We will in this case receive only the following protocol data in automated fashion:
- An anonymous cookie ID which does not make it possible to infer your IP address,
- The operating system you are using, the web browser you are using and the screen resolution settings which you are using,
- The date and time of day of your visit,
- The web sites which you have visited of us and
- The web site from which you are visiting our web site..
- Technical information. This includes the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone, browser plug-in types and versions, operating system and platform.
- Information about your visit. This includes the full uniform resource locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, form fills and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. We may use the personal data we hold about you and your demographic data to better understand our customers and to improve the products and services we deliver. Your personal data will be grouped together with others to provide statistical information only and would not be used to send you information on an individual basis. No automated decision making on your personal data takes place.
3. Usage of Information
BUGATTI Lifestyle S.A., as a data controller, collects, processes and uses the personal data given above for customer relationship management purposes including sales management (purchase, delivery, contract management, after-sales service, billing, etc.), and in order to provide you with tailored offers (commercial prospection), and may contact you by the contact detail(s) provided. BUGATTI LIFESTYLE S.A. may add further personal data emanating from subsequent personal meetings and other means of communication (e.g. phone calls, e-mails, etc.) for the same purposes as the aforementioned ones. BUGATTI LIFESTYLE S.A. carries out these processing operations on the basis of its legitimate interests to conduct its selling activities and better know the preferences of its customers, in order to be able to personalize its offers and to propose services and products which better suits the needs and wishes of its customers. Queries made via the website may concern the following areas:
- press-related enquiries,
- commercial enquiries,
- customer service enquiries,
- lifestyle enquiries,
4. Purposes of Processing
The data is processed in order to provide the services available by accessing the Website, as listed below:
- Registration to the Website to use the respective services;
- Use of specific and additional services, such as, the creation of a Wish List;
- Processing of orders and related activities;
- Management of user requests: technical, commercial, stage of progress of orders and information requests in a broad sense;
- Contact with customer services;
- For marketing purposes (receiving newsletters, promotions).
5. Cases of Exclusion of Consent
In accordance with Italian Legislative Decree no. 196/2003, Diana may process the personal data of users without requesting their consent when this is necessary to fulfil a legal obligation or to fulfil the obligations contractually accepted by it.
7. Links to Other Websites
For further information on personal data processing, please visit the Data Protection Authority's website at the address www.garanteprivacy.it. For further information on the processing of data performed by Diana and/or Bugatti International S.A. please send an e-mail to firstname.lastname@example.org
Every purchase is made extremely securely due to the use of the most advanced technological systems in the field of e-commerce and coding systems (SecureSocketLayer) that protect your personal data and credit card information from unauthorised accesses.
If payment is made by credit card, Consumers will be transferred to a secure website and the credit card details will be sent directly to Globalcollect, the operator that deals with payments on behalf of the Seller. The data provided will be sent securely, by encrypted transfer of the data using the 128 bit SSL system. That data is not accessible even by the Seller.
Credit Card Payments
All transactions are controlled and managed by Globalcollect. During the check-out process, you may choose the credit card payment option, after which you only need to enter the requested details.
The accepted credit cards are: VISA, MASTERCARD.
If you use the VISA circuit and you have the VBV (verified by Visa) option activated, you will momentarily be redirected to the page on which to enter the verification code.
If you use the MASTERCARD circuit and you have the MASTERCARD SECURE CODE option activated, you will momentarily be redirected to the page on which to enter the verification code.
Payments via POSTEPAY and all top-up cards operating within the VISA ELECTRON circuit are also accepted.
Paypal is another completely secure online payment method that allows you to pay for the order by directly accessing your account. The details relating to your account and credit card will be managed directly by Paypal, which will simply provide us with an e-mail communication after the payment has been made.
Purchases and shipments are charged in the official currency of the destination country set out below:
Important Notice: where the currency of the credit/debit card or other payment method is different from that in which the purchase is made, the final amount will be calculated and charged in the card currency by the respective issuer. The seller is not responsible for those charges and is unable to predict their amount. For further information, please contact your credit institution.
This website (Website) is run and maintained by Diana s.r.l. (hereafter, the Manager) based in via San Daniele, 137/139 - 35038 Torreglia (PD), Economic & Administrative Index no. PD-366293, Tax Code and VAT No. 04152630283.
B.1 USE OF THE WEBSITE
The Manager points out that the Terms do not affect your statutory rights under rules of Law. Consumers should contact consumer protection associations in order to protect their rights.
Any user wishing to provide news, information or details is exclusively liable for any incorrect or false contents or contents relating to third parties who have not provided their consent, also in cases of incorrect use of the same.
The Manager reserves every right and protection in order to remove or suspend access to the Website by users permanently or temporarily without prior notice in any situation where this is necessary, at the sole discretion of the Manager, without any liability towards the removed/suspended user.
Users interested in activating links to the Homepage and other publicly accessible web pages of the Website must contact the Manager at the following e-mail address: email@example.com to obtain the necessary consent for the hypertext link.
The Manager will be entitled to activate links free of charge or for a consideration exclusively subject to verifying the requirements of the applicant. Similarly, the Manager may prevent use of the Links at its sole discretion.
B.2 RESPONSIBILITY FOR USE OF THE WEBSITE
Access to and use of the Website, including reading the web pages and communicating with the Manager are activities performed by our users exclusively for personal reasons unrelated to any commercial, business or professional activity.
By accessing the Website, therefore, Users are solely liable for that use of the website lifestyle-bugatti.com and its contents. The Manager, in fact, is not liable for any use of the Website and its contents by users that does not comply with existing rules of law, except in the case of the Manager's wilful intent and gross negligence. In particular, Users are solely liable for any communication of information or data that is incorrect or false or relates to third parties who have not provided their consent, also in view of any incorrect use of the same.
Material downloaded or otherwise obtained using the Website is at the choice and risk of the user; therefore, any liability for damage to computer systems/devices or losses of data resulting from use of the Website falls upon the user and may not, therefore, be attributed to the Manager. The Manager disclaims any liability for any damage deriving from the inaccessibility of services present on the Website and for damage caused, by way of example and without limitation, by viruses, malware, damaged files, errors, omissions, service interruptions, content deletions, problems related to the network, providers or telephone and/or electronic links, unauthorised accesses, alterations of data and the lack of and/or defective functioning of the users' electronic equipment.
Users are responsible for storing and correctly using their personal information, therein including the access credentials that enable access to the reserved services, as well as any harmful consequence or prejudice that may be caused to the Manager or to third parties as a result of any incorrect use, loss or theft of that information.
C. GENERAL TERMS
3. INTELLECTUAL PROPERTY RIGHTS
All Website contents, such as, by way of example but without limitation, works, images, photographs, dialogue, music, sounds and videos, documents, designs, figures, logos and any other material, in any form, posted on the Website, including menus, web pages, graphics, colours, outlines, tools, characters and design of the Website, diagrams, layouts, methods, processes, functions and software that form part of the Website, are protected by copyright and by any other intellectual property right of Bugatti International and the Manager. It is therefore prohibited to reproduce, in whole or in part, in any form, the Website or its contents, without the express consent in writing of Bugatti International and the Manager. Bugatti International and the Manager have the exclusive right to authorise or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of the Website and its contents. Any derogation must be expressed in writing.
With regard to use of the Website, users are only authorised to:
- View the Website and its contents;
- Complete only acts of temporary reproduction, without any economic value, considered transitory or accessory, and thus an integral and essential part of viewing that Website and its contents;
- All other browsing operations on the Website that are performed only for legitimate use of the same and its contents.
It is strictly prohibited for users to make reproductions of the Website and its contents, in whole or in part, on any media.
The authors of the individual works published on the Website have the right to claim ownership of their works at any time and to object to any deformation or other modification of those works, including any act and/or damage caused to them, causing prejudice to their honour or reputation. Users undertake to respect the copyright of anything published on the Website. In addition, Users are not authorised to use, in any form and method, the contents of the Website and each individual work protected by copyright and by any other intellectual property right.
4. TRADEMARKS AND DOMAIN NAMES
The distinctive signs that characterise the products shown on the Website, even if not offered for sale, are registered trademarks of their respective owners.
Any use of those trademarks not compliant with the law or any unauthorised use is prohibited and will be prosecuted.
5. EXCLUSION OF GUARANTEES
The Manager's liability in relation to use of the Website is restricted to the limits of applicable Law; the Manager does not, therefore, accept additional or further liability with respect to that provided by Law.
6. WARNING ON CONTENTS
The Manager has made all efforts to avoid any publication on the Website of contents that describe or represent scenes or situations of physical or psychological violence or those that, according to the common sensibility of Website users, may be deemed to violate civil beliefs, human rights and the dignity of people, in all its forms and expressions. The Manager is not liable for Website contents deemed to be inappropriate or not in line with universal sensibility.
Although the Manager has taken every precaution to ensure that the Website contents are correct and updated, it does not accept liability for any defects or incompleteness of anything published. The Manager does not provide any guarantee in relation to the continuity of the Website service or to its correct functioning
Customer Services will provide support at the following e-mail address: firstname.lastname@example.org, where a colleague will assist you with a view to satisfying your requirements.
The Manager has adopted technical and organisational measures to safeguard the security of its Website services and the integrity of data relating to traffic and electronic communications from forms of use or cognition that are not permitted, as well as to avoid risks of dispersion, destruction and loss of confidential and other data and information, relating to its users, present on the “lifestyle-bugatti.com”, website, or any unauthorised access, or access not compliant with the rules of law, to that data and information.
7. DATA PROTECTION
8. CAUSES OF FORCE MAJEURE
The Manager will not be liable for any delays or omissions in responding to users or fulfilling its obligations in accordance with these Terms if the delay or omission arises from causes not attributable to it.
9. APPLICABLE LAW AND DISPUTE RESOLUTION
Right of Return
Where Consumers are not satisfied with the purchased Product, they may exercise the right of withdrawal within 14 working days from receipt of the shipment (the working days begin to be calculated based upon the proof of delivery). The products must be returned intact and with the special guarantee seals applied to each garment.
Conditions for correctly exercising the right of return
Consumers may exercise the right of withdrawal only in compliance with these simple conditions in order to obtain a refund of the amount paid for the purchase:
- The request for return must be received by our Customer Care Department by and not beyond the fourteenth working day from the date of delivery. If the communication is not received within that period, the request will be rejected.
- The products must be returned in a single shipment and, if possible, inside the original packaging in which they were delivered.
- The products must be returned intact and they must not have been used or damaged.
- The products must be returned together with the guarantee seal showing the serial number. Please do not, therefore, remove the guarantee seal when trying on garments: products returned without that seal will not be accepted.
How to return a product
If you are a registered user, simply enter your private area and follow the guided process.
Your return request will be notified to our Customer Care Department, which will decide whether or not to authorise it: the authorisation will be confirmed to you by e-mail. You will be contacted by our Customer Care Department in order to arrange a date and location for collection of the Product
Upon receipt of the return, our Quality Control team will assess the condition of the returned products and will manage your request and issue any refund. If you are a registered user, each activity will be notified to you by e-mail and you can monitor it simultaneously by accessing your private area.
In compliance with all the listed conditions, lifestyle-bugatti.com will refund the full price of the purchased products to you or, if you prefer, it will generate a credit that you can use on the website for your next purchase.
Returns will be sent to the following address:
Via San Daniele 137/139
Torreglia (PD) ITALY
If you are not registered, click here to return a product.
Rejection of the return by lifestyle-bugatti.com
Where the aforementioned conditions are not respected or the returned products are found to be damaged or used, lifestyle-bugatti.com reserves the right to reject the return. In this case, you may opt to receive the purchased products again, bearing the costs for their shipment. You will not then be able to refuse the shipment sent.
Returns of orders originating from countries other than those to which they were delivered will not be accepted.
The refund of the total price for the products will be made by and not beyond 30 (thirty) days from the date of receipt of the shipment. The refund timescale varies depending on the payment method used by you and more specifically:
- Credit card: the technical time to obtain the refund depends upon the credit institution that issued your card. The value date of the refund will be the same as the date of the charge.
- Paypal: the refund will be made directly to your Paypal account and will be visible in a couple of days. Paypal itself will send you a communication certifying the refund.
Please note: If the item to be returned was purchased in a currency other than local currency, any refund will be made in the purchase currency. Due to fluctuations of the exchange rates, the refunded sum may be higher or lower than the price initially paid.
In addition to the possibility of requesting a refund, you may also request a voucher for the value of the returned products; you must use it within one year from the purchase.
Shipment, Costs and Delivery Times.
The delivery times start from the date of shipment, on which the courier is appointed by the Seller, rather than the date of sending the order. The delivery times are only indicative and depend upon acceptance and approval of the order. In some countries, deliveries may take longer than expected due to customs clearance procedures in relation to the order. Please obtain information on the customs duties in the destination country.
The delivery times only include working days and exclude public holidays.
The Website should automatically identify the country from which you are connecting; if not, we list below the Countries to which we ship:
|Austria||Free||2 – 3 working days|
|Belgium||Free||2 – 3 working days|
|Bosnia Herzegovina||Free||2 – 3 working days|
|Croatia||Free||2 – 3 working days|
|Denmark||Free||2 – 3 working days|
|Estonia||Free||2 – 3 working days|
|Finland||Free||2 – 3 working days|
|France||Free||2 – 3 working days|
|Germany||Free||2 – 3 working days|
|Greece||Free||2 – 3 working days|
|Ireland||Free||2 – 3 working days|
|Italy||Free||2 – 3 working days|
|Lituania||Free||2 – 3 working days|
|Luxembourg||Free||2 – 3 working days|
|Moldova||Free||2 – 3 working days|
|Monaco||Free||2 – 3 working days|
|Netherlands||Free||2 – 3 working days|
|Poland||Free||2 – 3 working days|
|Portugal||Free||2 – 3 working days|
|United Kingdom||Free||2 – 3 working days|
|Czech Republic||Free||2 – 3 working days|
|Romania||Free||2 – 3 working days|
|Serbia||Free||2 – 3 working days|
|Slovakia||Free||2 – 3 working days|
|Slovenia||Free||2 – 3 working days|
- The delivery times indicated refer to working days.
- Orders are scheduled to arrive between the hours of 8am and 6pm Italian local time.
Important Notice: deliveries are not sent to shipping companies or post office boxes.
You can change the country to which you wish your order to be sent by clicking on the shipment link.
The order must be made directly from the Website of the country to which it will be delivered.
Only for Italy, the Website is not authorised to ship to Livigno, Campione d'Italia, S. Marino and the Vatican City.